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System Users

The System Users screen allows you to create, add and delete System Users (Figure 1).

Figure 1


By default, Hermes SEG comes pre-configured with the the System User account with the following default credentials:

  • Username: admin
  • Password: ChangeMe2!

Create System User

If you wish to create a new System User, click the Create System User button on top of the screen (Figure 2).

Figure 2


You will be directed to the Edit System User screen where the system has already pre-filled the Username, E-Mail Address, First Name and Last Name fields. The Access Control Policy field has been set to One Factor, the Set User Password field has been set to YES and the Check Password Against has been set to YES. Adjust fields as necessary, enter a password in the User Password field and click the Submit button (Figure 3).

Figure 3


Access Control Policy

The Access Control Policy field allows you to switch between One Factor Authentication (1FA) which consists of Username and Password authentication (Default) OR Two Factor Authentication (2FA) which consists of Username and Password AND an additional Timed One Time Password (TOTP) generated on your mobile device for additional security. 

Two Factor requires the following pre-requisites before enabling:

  • Hermes SEG Outbound E-mail Flow must be working correctly
  • The System User Account you enable Two Factor authentication must have a valid e-mail address. 
  • You must have an Authenticator app installed on your mobile device such as FreeOTP, Google Authenticator, Authy etc.

Once you set the Access Control Policy to Two Factor and click the Submit button, logout and then log back in with the same System User you enabled Two Factor authentication. After successfully authenticating, the system will prompt to register your mobile device. Click the Register device link on the One-Time Password screen (Figure 4).

Figure 4


The system will display An email has been sent to your address to complete the process on the upper right-hand corner of the screen (Figure 5).

Figure 5


Check the mailbox of the e-mail address associated with your account and look for an e-mail that contains the subject Register your mobile and click the Register button at the bottom of the e-mail (Figure 6).

Figure 6


You will be taken to the Scan QR Code page. Using the Authenticator app you previously downloaded and installed on your mobile device, scan the QR Code from the page and click the DONE button (Figure 7).

Figure 8


On the following One-Time Password screen enter the passcode generated by your authenticator app (Figure 9).

Figure 9


If everything goes well and you typed in the correct passcode within the allotted time, you should be able to successfully login to Hermes SEG Administration Console

If you run into a problem and the Two Factor authentication did not work for any reason, you can reset authentication back to One Factor by running the following script from the console with root privileges:



Hermes SEG implements the following NIST 800-63 Password Guidelines: