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Antivirus Signature Bypass

Hermes SEG Administrator Guide (Legacy) Content Checks

In this page, you can manage problematic Antivirus Signatures that cause too many false positives. Determining a problematic signature is as simple as looking at a blocked email’s headers which would yield the actual signature that was used to block the email...

Antispam Settings

Hermes SEG Administrator Guide (Legacy) Content Checks

NOTE: This section requires any saved changes to be applied by clicking the Apply Settings button on the bottom of the page. User Portal Address This is the address for the users to reach the User Self-Service Portal. This is the address Hermes SEG uses to g...

Custom Antispam Filter Tests

Hermes SEG Administrator Guide (Legacy) Content Checks

This page allows you to customize Spam filter tests scores to fit your needs. If you have problems with certain email getting tagged as Spam or Non-Spam because of a particular test not scoring properly and training the Bayes Database does not yield the result...

Initialize Pyzor

Hermes SEG Administrator Guide (Legacy) Content Checks

Pyzor is a collaborative, networked system to detect and block spam using digests of messages.Pyzor must be initialized before Hermes SEG can utilize it. Initialization of Pyzor should only have to be done once per system. Click on the Initialize Pyzor button...

Initialize Vipul's Razor

Hermes SEG Administrator Guide (Legacy) Content Checks

Vipul's Razor is a distributed, collaborative, spam detection and filtering network. Vipul's Razor must be initialized before Hermes SEG can utilize it. Initialization of Vipul's Razor should only have to be done once per system. Clicking the Initialize Razor ...

Clear Bayes Database

Hermes SEG Administrator Guide (Legacy) Content Checks

Occasionally, the Bayes Database can become corrupted or poisoned due to bad database training or other factors. Please press the Clear Database button to clear your database in order to start fresh training your Bayes Database again (Figure 1). Figure 1

Custom File Extensions

Hermes SEG Administrator Guide (Legacy) Content Checks

File Extensions are helpful in identifying files contained in incoming email attachments. File extensions are used in File Rules which in turn are used in Spam/Virus/File Policies.  Utlimately Spam/Virus/File Policies are assigned to Internal Recipients in ord...

Custom File Expressions

Hermes SEG Administrator Guide (Legacy) Content Checks

File Expressions are helpful in identifying files contained in incoming email attachments. File expressions are used in File Rules which in turn are used in Spam/Virus/File Policies.  Utlimately Spam/Virus/File Policies are assigned to Internal Recipients in o...

Message Rules

Hermes SEG Administrator Guide (Legacy) Content Checks

NOTE: This feature is only available with Hermes SEG Pro License. NOTE: This section requires any saved changes to be applied by clicking the Apply Settings button on the bottom of the page. Message Rules are useful is fine tuning the Hermes SEG Spam Filter ...

File Rules

Hermes SEG Administrator Guide (Legacy) Content Checks

File Rules allow you to create rules containing either block or allow actions for file extensions, file types or file expressions. File rules are assigned to Spam/Virus/File Policies which in turn are assigned to Internal Recipients. Hermes SEG file rules are...

SVF Policies

Hermes SEG Administrator Guide (Legacy) Content Checks

SVF (Spam/Virus/File) Policies contain settings that determine the behavior of Hermes SEG in terms of spam, viruses and attached files of incoming email. SVF Policies get assigned on a per Internal Recipient basis. Hermes SEG already comes pre-configured ...

Encryption

Hermes SEG Administrator Guide (Legacy) General Information

Hermes SEG leverages the capabilities of Ciphermail in order to perform encryption/decryption of email messages. Ciphermail comes already installed and configured with the Hermes SEG appliance. Hermes SEG and Ciphermail have their very own Web GUI based approa...

Internal Certificate Authority

Hermes SEG Administrator Guide (Legacy) Encryption

An Internal Certificate Authority can be used to create certificates for internal and external recipients for the purposes of S/MIME encryption and message signing. The certificate generated by the internal CA are not trusted, therefore you must instruct the e...

PGP Key Servers

Hermes SEG Administrator Guide (Legacy) Encryption

PGP Key Servers section allows you to add/delete public PGP Key Servers to Hermes SEG in order to be able to publish Internal and External Recipient Public PGP Keys to those servers. Hermes SEG by default includes the following public PGP Key Servers: ha.po...

Encryption Settings

Hermes SEG Administrator Guide (Legacy) Encryption

The Trigger encryption by e-mail subject allows Internal Recipients to encrypt email to any External Recipient by entering a special keyword in the subject of any email. This setting enables or disables this feature. We recommend you set it to Enabled (Figur...

Internal Recipients Encryption

Hermes SEG Administrator Guide (Legacy) Encryption

If Internal Recipients have not been added in your system under Gateway --> Internal Recipients, this page will not show a recipient listing. By default, When Internal Recipients are added into Hermes SEG, they are NOT configured with the ability to send ...

External Recipients Encryption

Hermes SEG Administrator Guide (Legacy) Encryption

Hermes SEG will send encrypted email to any external external recipient by by triggering the encryption though a keyword in an email subject (Please see Encryption --> Encryption Settings for more details) or by pre-configuring the external recipient for encry...

Accessing the User Console

Hermes SEG User Guide (Legacy)

The User Console can ONLY be accessed by clicking on any of the links or buttons on the daily Hermes Secure Email Gateway Daily Quarantine Report or the scheduled Hermes Secure Email Gateway Scheduled Quarantine Report. Hermes Secure Email Gateway Daily Quara...