Report Settings

Every night starting at 12:30 a.m., Hermes SEG sends Daily Quarantine Reports to all the recipients in the system. The Daily Quarantine Reports functionality is two fold. First, it provides customized links to the User Console for each recipient and a listing of any quarantined messages.  This default functionality can be changed by editing the Report Settings in the User Console.

Enable Quarantine Reports Regardless if quarantined messages exist

By setting this option, Hermes SEG will send a quarantined report on the interval set by the Quarantine Report Frequency drop-down. Setting a Daily report frequency will generate a report for the previous day's quarantined messages. Setting Every 2, 4 or 8 Hours Report Frequency will generate a report for the previous 2, 4 or 8 hours of quarantined messages. If there are no quarantined messages, the report will be empty (Figure 1).

Figure 1

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Enable Quarantine Reports Only if quarantined messages exist

By setting this option, Hermes SEG will send a quarantined report on the interval set by the Quarantine Report Frequency drop-down. Setting a Daily report frequency will generate a report for the previous day's quarantined messages. Setting Every 2, 4 or 8 Hours Report Frequency will generate a report for the previous 2, 4 or 8 hours of quarantined messages. If there are no quarantined messages, the report will NOT be sent (Figure 2):

Figure 2

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Disable Quarantine Reports

By setting this option, Hermes SEG will not send a quarantine report for your email address regardless if quarantined messages exist or not. This option is not recommended unless you have a specific need (Figure 1).

Figure 1

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