Configure Outlook for Hosted Mail
Outlook 2016 or higher from Office 365 on Windows
If you installed Outlook 2016, Outlook 2019 or Outlook for Office 365 from Office 365 (i.e. downloaded and installed from Office 365), please be advised that those versions of Outlook have an issue with autodiscover. Because of this, you must first disable the Simplified Account Creation wizard in order to setup your mailbox with our Hosted Mail.
Disable Simplified Account Creation wizard
You can disable the Simplified Account Creation wizard by following the instructions outlined at the link below:
Alternatively, you can download and import the disable_simplified_account_creation_wizard.reg to your computer.