Skip to main content

Configure Outlook for Hosted Mail using IMAP and CalDav Synchronizer

Outlook 2016 or higher from Office 365 on Windows

If you installed Outlook 2016Outlook 2019 or Outlook for Office 365 from Office 365 (i.e. downloaded and installed from Office 365), please be advised that those versions of Outlook have an issue with autodiscover. Because of this, you must first disable the Simplified Account Creation wizard in order to setup  your mailbox with our Hosted Mail.

Disable Simplified Account Creation wizard

You can disable the Simplified Account Creation wizard by following the instructions outlined at the link below:

https://support.microsoft.com/en-us/topic/how-to-disable-simplified-account-creation-in-outlook-2016-outlook-2019-and-outlook-for-office-365-662bf4f8-c357-dbc8-53b3-ff8f445e8247

Alternatively, you can download and import the disable_simplified_account_creation_wizard.reg to your computer.

Configure Outlook

Start Outlook

If this is the first time starting Outlook, the Auto Account Setup window will automatically launch.

If this is NOT the fist time starting Outlook, click on File on the upper left-hand corner (Figure 1).

Figure 1

image-1620577743134.png

Click on Account Settings, and then click Manage Profiles (Figure 2).

Figure 2

image-1620577763634.png

In the Mail Setup window, click on Email Accounts... (Figure 3)

Figure 3

image-1620577865772.png

In the Email Accounts window, click on New... (Figure 4).

Figure 4

image-1620577947339.png

In the Auto Account Setup window, select Manual setup or additional server types  and click Next (Figure 5).

Figure 5

image-1620577981845.png

On the Choose Your Account Type window, select POP or IMAP and click Next (Figure 6).

Figure 6

image-1620578071320.png

On the POP and IMAP Account Settings window, fill out the all fields ensuring you set the the Account Type drop-down to IMAP, the Incoming mail server and the Outgoing mail server (SMTP) fields to mail.hosting.deeztek.com and click the More Settings ... button (Figure 7):

Figure 7

image-1620578389975.png

On the Internet Email Settings window, click on the Outgoing Server tab, place a check mark on My ougoing server (SMTP) requires authentication and ensure Use same settings as my incoming mail server (Figure 8).

Figure 8

image-1620578537634.png

Next, click on the Advanced tab, and in the Incoming server (IMAP) field enter 993, on the Use the following type of encrypted connection drop-down select SSL/TLS, on the Outgoing server (SMTP) field, enter 587, on the Use the following type of encrypted connection drop-down select STARTTLS and then click the OK button (Figure 9).

Figure 9

image-1620578827460.png

Back on the POP and IMAP Account Settings window, click the Next button (Figure 10).

Figure 10

image-1620579131831.png

Outlook will test the incoming mail server and attempt to send a test email message. If everything goes well, you should see the following Test Account Settings window with checkmarks for each successful test. Click the Close button (Figure 11).

Figure 11

image-1620579301683.png

On the following window, click the Finish button (Figure 12).

Figure 12

image-1620579441696.png

ON the