# Configure Outlook for Hosted Mail using ActiveSync

### Outlook 2016 or higher from Office 365 on Windows

<p class="callout warning">If you installed **Outlook 2016**, **Outlook 2019** or **Outlook for Office 365** from Office 365 (i.e. downloaded and installed from Office 365), please be advised that those versions of Outlook have an issue with autodiscover. Because of this, you must first disable the **Simplified Account Creation wizard** in order to setup your mailbox with our Hosted Mail.</p>

#### Disable Simplified Account Creation wizard

You can [disable the Simplified Account Creation](https://support.microsoft.com/en-us/topic/how-to-disable-simplified-account-creation-in-outlook-2016-outlook-2019-and-outlook-for-office-365-662bf4f8-c357-dbc8-53b3-ff8f445e8247) wizard by following the instructions outlined at the link below:

[https://support.microsoft.com/en-us/topic/how-to-disable-simplified-account-creation-in-outlook-2016-outlook-2019-and-outlook-for-office-365-662bf4f8-c357-dbc8-53b3-ff8f445e8247](https://support.microsoft.com/en-us/topic/how-to-disable-simplified-account-creation-in-outlook-2016-outlook-2019-and-outlook-for-office-365-662bf4f8-c357-dbc8-53b3-ff8f445e8247)

Alternatively, you can download and import the [disable\_simplified\_account\_creation\_wizard.reg](https://docs.deeztek.com/attachments/8) to your computer.

#### Configure Outlook

Start Outlook

**If this is the first time starting Outlook**, the **Auto Account Setup** window will automatically launch.

**If this is NOT the fist time starting Outlook**, click on **File** on the upper left-hand corner (**Figure 1**).

**Figure 1**

[![image-1617536122873.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617536122873.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617536122873.png)

Click on **Account Settings**, and then click **Manage Profiles** **(Figure 2**).

**Figure 2**

[![image-1617541060379.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617541060379.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617541060379.png)

In the Mail Setup window, click on **Email Accounts...** (**Figure 3**)

**Figure 3**

[![image-1617541155179.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617541155179.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617541155179.png)

In the **Email Accounts** window, click on **New...** (**Figure 4**).

**Figure 4**

[![image-1617536491140.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617536491140.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617536491140.png)

In the **Auto Account Setup** window, select **Manual setup or additional server types** and click **Next** (**Figure 5**).

**Figure 5**

[![image-1617534986763.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617534986763.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617534986763.png)

On the **Choose Your Account Type** window, select **Exchange ActiveSync** and click **Next** (**Figure 6**).

**Figure 6**

[![image-1617535065207.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617535065207.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617535065207.png)

On the **Server Settings** window, fill out the all fields ensuring you set the **Mail server** field to **mail.hosting.deeztek.com** and click **Next** (**Figure 7**):

**Figure 7**

[![image-1617535505851.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617535505851.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617535505851.png)

If everything went well, you should see the following window indicating that Outlook connected successfully to our mail server. Click the **Close** button to continue (**Figure 8**).

**Figure 8**

[![image-1617535723306.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617535723306.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617535723306.png)

On the following window, click the Finish button (**Figure 9**).

**Figure 9**

[![image-1617535820240.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617535820240.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617535820240.png)