Hosted

E-mail

Change Hosted Mail Mailbox Password
Navigate to the Deeztek Mail UI at https://mail.hosting.deeztek.com ​ 

 

 

 Enter your current mailbox username and password and click the Login button ( Figure 1 ). 

 

 

 Figure 1 

 

 

 

 Under the General section, click on the Change password link ( Figure 2 ). 

 

 

 Figure 2 

 

 

 

 In the Change Password window enter your NEW password in the first field, repeat the NEW password in the second field, enter your OLD password in the third field and click the Change password button. It's highly recommended to click on Check against haveibeenpwned.com after you entered your password in order to ensure the password you are attempting to use has not been compromised in previous data breaches. Alternatively instead of specifying your own password you can click on the generate link and have the system generate a password for you ( Figure 3 ). 

 

 

 Figure 3

Change Hosted Exchange Mailbox Password
Access Outlook Web at https://ex.mail.ovh.ca 

 

 

 After succesful logon, click on the icon on the top right-hand corner. 

 

 

 On the resultant menu, click on Options ( Figure 1 ). 

 

 

 Figure 1 

 

 

 

 

 

 In the Options page, click on General --> My Account --> Change your password ( Figure 2 ). 

 

 

 Figure 2 

 

 

 

 

 

 In the Change password page, enter your current password in the Current password field, enter the new password in the New password field, re-type the new password in the Confirm new password field and click the Save button ( Figure 3 ). 

 

 

 Important: Your password must be at least 8 characters, it must contain at least 1 number and 1 special character. 

 Figure 3

Create Signature in Hosted Mail Webmail
Login to your webmail and click the icon on the top left ( Figure 1 ): 

 

 Figure 1 

 

 

 Next, click on Mail - -> IMAP Accounts --> and click the icon ( Figure 2 ): 

 

 Figure 2 

 

 Enter your custom signature in the Signature section and then click the OK button at the bottom of the page ( Figure 3 ): 

 Figure 3 

 

  

Opening an Encrypted PDF Email in the Secure Email Portal
Introduction 

 When you receive an Encrypted PDF email, the email has a Password Protected PDF file attached to it. The actual encrypted content is contained inside the attached PDF file . In order to open the attached PDF and read the encrypted content, a password for that PDF file must first be generated in the Secure Email Portal and then pasted in your favorite PDF reader when prompted for the password. 

 It's important to understand that in order to generate the password to the attached PDF file, you must first successfully authenticate to the Secure Email Portal. 

 If this is the first time receiving and Encrypted PDF Email, please follow the instructions in the section titled " Opening an Encrypted PDF Email for the First Time " which will guide you through creating a Secure Email Portal password and then generating the password to open the attached PDF file. 

 If this is NOT the first time opening an Encrypted PDF Email, please follow the instructions in the section titled " Opening an Encrypted PDF Email " which will guide you through authenticating to the Secure Email Portal with a previously set Secure Email Portal password and then generating the password to open the attached PDF file. 

 Opening an Encrypted PDF Email for the First Time 

 When opening an Encrypted PDF Email for the first time, you must first create a Secure Email Portal password and then generate the password to actually open the Encrypted PDF that's attached to the email. 

 

 

 Once you receive the Encrypted PDF Email, locate and click on the link below Step 1 on the email body under the section " Click the link below. You will be directed to our secure email portal. " ( Figure 1 ). 

 

 

 Figure 1 

 

 

 

 

 

 Clicking the link will direct you to the Secure Email Portal sign up page. Choose a new password and then enter it in the New password field, verify that password in the Repeat password field and then click on the Apply button. Ensure you securely record the portal password you chose for future use. If you receive an encrypted PDF email in the future, the system will ask you to enter the password you just chose in order to authenticate to the Secure Email Portal ( Figure 2 ). 

 

 

 Figure 2 

 

 

 

 

 

 After creating a password, the system will automatically authenticate you and direct you to the Generate one time passowrd for the encrypted PDF page. Click on the Generate password button on the bottom of the page ( Figure 3 ). 

 

 

 Figure 3 

 

 

 

 

 

 After you click the Generate password button, the system will create a new pop-up window with a new password. Select the entire password and copy to your computer's clipboard by either clicking the CTRL and the C keys on your keyboard or right-clicking and selecting Copy ( Figure 4 ). 

 

 

 Figure 4 

 

 

 

 

 

 Next, go back to the received Encrypted PDF email and open the attached PDF file with your favorite PDF Reader (Adobe Reader, Foxit Reader etc.). You will be prompted for a password to open the PDF file. Paste the password you copied from Step 4 into the password fild and click OK ( Figure 5 ). 

 

 

 Figure 5 

 

 

 

 

 

 If you pasted the correct password in Step 5, the encrypted message contents will be displayed in the PDF document ( Figure 6 ). 

 

 

 Figure 6 

 

 

 

 

 

 If you wish to reply to the sender of the email, click on the button on the top right. You will be directed to the Secure Email Portal to the Compose a reply message page where you will be able to reply as well as add any attachments ( Figure 7 ). 

 

 

 Figure 7 

 

 

 

   

 Opening an Encrypted PDF Email 

 When opening an Encrypted PDF Email, you must first authenticate to the Secure Email Portal with a password you previously set and then generate the password to actually open the Encrypted PDF that's attached to the email. 

 

 

 Once you receive the Encrypted PDF Email, locate and click on the link below Step 1 on the email body under the section " Click the link below. You will be directed to our secure email portal. " ( Figure 8 ). 

 

 

 Figure 8 

 

 

 

 

 

 Clicking the link will direct you to the Secure Email Portal login page. The Email field will already be pre-filled with your email address. Enter the password you previously set to access the Secure Email Portal in the Password field and click the Login button ( Figure 9 ). If you forgot the Secure Email Portal password, please inform the sender of the email that you need your Secure Email Portal password reset. 

 

 

 Figure 9 

 

 

 

 

 

 After succesfully authenticating to the Secure Email Portal, the system will automatically direct you to the Generate one time passowrd for the encrypted PDF page. Click on the Generate password button on the bottom of the page ( Figure 10 ). 

 

 

 Figure 10 

 

 

 

 

 

 After you click the Generate password button, the system will create a new pop-up window with a new password. Select the entire password and copy to your computer's clipboard by either clicking the CTRL and the C keys on your keyboard or right-clicking and selecting Copy ( Figure 11 ). 

 

 

 Figure 11 

 

 

 

 

 

 Next, go back to the received Encrypted PDF email and open the attached PDF file with your favorite PDF Reader (Adobe Reader, Foxit Reader etc.). You will be prompted for a password to open the PDF file. Paste the password you copied from Step 4 into the password fild and click OK ( Figure 12 ). 

 

 

 Figure 12 

 

 

 

 

 

 If you pasted the correct password in Step 5, the encrypted message contents will be displayed in the PDF document ( Figure 13 ). 

 

 

 Figure 13 

 

 

 

 

 

 If you wish to reply to the sender of the email, click on the button on the top right. You will be directed to the Secure Email Portal to the Compose a reply message page where you will be able to reply as well as add any attachments ( Figure 14 ). 

 

 

 Figure 14

How to send/receive encrypted email from Microsoft Outlook
Guide has been updated for Outlook for Office 365/Outlook 2019 

 Introduction 

 This guide will help you with configuring Outlook to send encrypted e-mail using S/MIME . 

 For the purposes of this guide, an external user is someone who has their email hosted outside the domain and control of the Hermes Secure Email Gateway . For example, an external user would have their email hosted with an email service like Gmail, yahoo etc. Typically, this external user has the need to send/receive encrypted email with an internal user i.e. someone who is inside the domain and consequently the control of the Hermes Secure Email Gateway . 

 Assumptions 

 This guide assumes you have already received an email with an attached .pfx file. A .pfx file is nothing more than a password protected certificate that you have to install into your Outlook email client. In order to install the certificate, you must have the password which should had been given to you separately. 

 Instructions 

 

 

 Open the email with the subject Your PFX Certificate File with the attached .pfx file ( Figure 1 ) 

 

 

 Figure 1 

 

 

 

 Double-click on the attached key.pfx file. If you get an opening attachment warning, click the Open button ( Figure 2 ) 

 

 

 Figure 2 

 

 

 

 On the Certificate Import Wizard window, ensure Current User is selected and click the Next button ( Figure 3 ) 

 

 

 Figure 3 

 

 

 

 

 

 

 

 

 On the File to Import window, simply click the Next button again ( Figure 4 ) 

 

 

 Figure 4 

 

 

 

 On the Private key protection window, enter the certificate password you were provided in the Password field, ensure Mark this key as exportable options is  checked and click the Next button ( Figure 5 ) 

 

 

 Figure 5 

 

 

 

 On the Certificate Store window ensure that Automatically select the certificate store based on the type of certificate is selected and click the Next button ( Figure 6 ) 

 

 

 Figure 6 

 

 

 

 On the final Completing the Certificate Import Wizard window simply click the Finish button ( Figure 7 ) 

 

 

 Figure 7 

 

 

 

 You should get a The Import was successful window. Click OK to close that window ( Figure 8 ) 

 

 

 Figure 8 

 

 

 

 Next, back in your Outlook, click on File --> Options  ( Figure 9 ) 

 

 

 Figure 9 

 

 

 

 In the Outlook Options  window, click on the Trust Center option on the left and then click on the Trust Center Settings button ( Figure 10 ). 

 

 

 Figure 10 

 

 

 

 In the Trust Center window, click on Email Security a under Encrypted email section click the Settings button ( Figure 11 ) 

 

 

 Figure 11 

 

 

 In the Change Security Settings window, enter a friendly name of your choosing in the Security Settings Name field ( Figure 12 ). 

 

 Figure 12 

 

 

 

 Next, click on the Choose button on the Signing Certificate section ( Figure 13 ). 

 

 

 Figure 13 

 

 

 On the Select a Certificate window, click on More choices ( Figure 14 ). 

 

 Figure 14 

 

 On the More choices list of certificates, select the certificate with your e-mail address, ensuring the Valid From field has an end date in the future and then click on the OK button ( Figure 15 ). It's possible you have more than one certificate installed in your machine, so you must ensure you select the correct certificate. If you are unsure, ask your for help with your IT department. 

 Figure 15 

 

 

 

 

 Next, back in the Change Security Settings window, the Signing Certificate and the Encryption Certificate sections should be filled in with your e-mail address. Click the OK button ( Figure 16 ). 

 

 

 Figure 16 

 

 Next, back in the Trust Center window, click the OK button to return back to Outlook (Figure 17 ). 

 Figure 17 

 

 

 

 Next, back in Outlook Home window, click New Email to compose a new email message. In the compose message window, click on Options and note the Encrypt and Sign buttons ( Figure 18 ). 

 

 

 Figure 18 

 

 

 

 In order to send an encrypted message to someone, you must first have that person's public key . That's usually accomplished by having that person send you a signed e-mail message which you can then import that person and their public key into your Outlook contacts. 

 

 

 Once you receive a signed e-mail message, double-click it to open that message and ensure a the digital signature icon on the top-right hand corner of the message ( Figure 19 ). 

 

 

 Figure 19 

 

 

 

 Next, right-click on the name of the sender on the message and on the resultant drop-down menu click on Add to Outlook Contacts ( Figure 20 ) 

 

 

 Figure 20 

 

 

 

 Next, in the Contact window, click on the Certificates button ( Figure 21 ) 

 

 

 Figure 21 

 

 

 

 Ensure that a certificate ( public key ) appears under the Certificates (Digital IDs) section and click the Save & Close button to save the contact in your Outlook Contacts ( Figure 22 ). 

 

 

 Figure 22 

 

 

 Since we now have the person's public key, we can now send encrypted e-mails to them. From the Outlook Home screen, click New Email to compose a new message to that person. In the To field, enter the person's e-mail address or select the previously saved contact from your Outlook contacts, click on Option s and ensure Encrypt is selected and optionally the Sign button is selected (Sign is not required in order to send an encrypted e-mail) and then click the Send button ( Figure 23 ). 

 

 Figure 23 

 

 

 If you did not get an error from Outlook about sending an encrypted e-mail, then you configuration has worked. 

 

   

   

   

  

How to Create a Spam Report Button in Outlook
E-mail Spam Definition 

 "Spam is any kind of unwanted, unsolicited digital communication, often an email, that gets sent out in bulk."  

 The main takeaway from the definition above is the word " unsolicited ". This means that any bulk e-mail that you receive from an entity that you have signed up with and have given them your e-mail address is generally not considered Spam. In those cases, simply unsubscribing from their e-mail lists/newsletters usually stops the e-mails.  

 Introduction 

 When you receive an e-mail that you believe should had been quarantined or marked as [SUSPECTED SPAM] , you can typically forward that e-mail as an attachment to our team at spam@deeztek.com . This usually involves selecting the e-mail in question, clicking on More in the Respond Outlook ribbon toolbar, selecting Forward as Attachment ( Figure 1 ) filling out the To field with spam@deeztek.com and clicking Send ( Figure 2 ). 

 Figure 1 

 

 

 

 Figure 2 

 

 

 

 While this is not very time consuming, you can simplify this process by creating a SPAM button in Outlook to speed up the process. 

 Create a Spam Report Button 

 In the Outlook Quick Steps ribbon toolbar, click on Create New ( Figure 3 ). 

 Figure 3 

 

 

 

 In the Edit Quick Step window, set the following: 

 Set the Name: field to SPAM - DEEZTEK ( Figure 4 ). 

 Figure 4 

 

 Click the Choose an Action drop-down and select Forward message as an attachment ( Figure 5 ). 

 Figure 5 

 

 

 

 In the To... field enter spam@deeztek.com ( Figure 6 ) . 

 Figure 6 

 

 

 

 ​ 

 Click on Show Options , in the Subject: field enter [REPORT SPAM]: <subject> and check the Automatically send after 1 minute delay checkbox ( Figure 7 ). 

 Figure 7 

 

 

 

 Next, click on Add Action button and in the Choose an Action drop-down select the Delete message action ( Figure 8 ). 

 Figure 8 

 

 

 

 Finally, click the Finish button ( Figure 9 ). 

 Figure 9 

 

 

 

 The button you just created will be visible in the Quick Steps ribbon toolbar in your Outlook window ( Figure 10 ) 

 Figure 10

How to Create a Not Spam Report Button in Outlook
Introduction 

 When you receive an e-mail that you believe should not had been marked as [SUSPECTED SPAM] , you can typically forward that e-mail as an attachment to our team to ham@deeztek.com . This usually involves selecting the e-mail in question, clicking on More in the Respond Outlook ribbon toolbar, selecting Forward as Attachment ( Figure 1 ) filling out the To field with ham@deeztek.com and clicking Send ( Figure 2 ). 

 Figure 1 

 

 

 

 Figure 2 

 

 

 

 While this is not very time consuming, you can simplify this process by creating a NOT SPAM button in Outlook to speed up the process. 

 Create a Not Spam Report Button 

 In the Outlook Quick Steps ribbon toolbar, click on Create New ( Figure 3 ). 

 Figure 3 

 

 

 

 In the Edit Quick Step window, set the following: 

 Set the Name: field to NOT SPAM - DEEZTEK ( Figure 4 ). 

 Figure 4 

 

 

 

 Click the Choose an Action drop-down and select Forward message as an attachment ( Figure 5 ). 

 Figure 5 

 

 

 

 In the To... field enter ham@deeztek.com ( Figure 6 ) . 

 Figure 6 

 

 

 

 ​ 

 Click on Show Options , in the Subject: field enter [REPORT HAM]: <subject> and check the Automatically send after 1 minute delay checkbox ( Figure 7 ). 

 Figure 7 

 

 

 

 

 Finally, click the Finish button ( Figure 8 ). 

 Figure 8 

 

 The button you just created will be visible in the Quick Steps ribbon toolbar in your Outlook window ( Figure 10 ) 

 Figure 10

How to create a rule to move [SUSPECTED SPAM] messages to Junk Folder
Login to your webmail and click the    icon on the top left ( Figure 1 ): 

 

 Figure 1 

 

 

 

 Next, click on  Mail - ->  Filters --> and then click on CREATE FILTER  ( Figure 2 ): 

 

 

 Figure 2 

 

 

 In filter window, set the Filter name to Move [SUSPECTED SPAM To Junk folder and click the icon next to Add a condition ( Figure 3 ): 

 

 Figure 3 

 

 

 Ensure you set the rule to Subject --> contains and set the value to [SUSPECTED SPAM] ( Figure 4 ): 

 

 Figure 4 

 

 

 Next, click on the icon next to Add an action ( Figure 5 ): 

 

 Figure 5 

 

 

 Under the Perform these actions section, set the action drop-down to File the message in and the Mailbox drop-down to Junk and click the OK button ( Figure 6 ): 

 

 Figure 6 

 

 

 Back in the FILTERS section, ensure you click on the icon to save the filter ( Figure 7 ):  

 

 Figure 7

Configure Outlook for Hosted Mail using ActiveSync
Outlook 2016 or higher from Office 365 on Windows 

 If you installed Outlook 2016 , Outlook 2019 or Outlook for Office 365 from Office 365 (i.e. downloaded and installed from Office 365), please be advised that those versions of Outlook have an issue with autodiscover. Because of this, you must first disable the Simplified Account Creation wizard in order to setup  your mailbox with our Hosted Mail. 

 Disable Simplified Account Creation wizard 

 You can disable the Simplified Account Creation wizard by following the instructions outlined at the link below: 

 https://support.microsoft.com/en-us/topic/how-to-disable-simplified-account-creation-in-outlook-2016-outlook-2019-and-outlook-for-office-365-662bf4f8-c357-dbc8-53b3-ff8f445e8247 

 Alternatively, you can download and import the disable_simplified_account_creation_wizard.reg to your computer. 

 Configure Outlook 

 Start Outlook 

 If this is the first time starting Outlook , the Auto Account Setup window will automatically launch. 

 If this is NOT the fist time starting Outlook , click on File on the upper left-hand corner ( Figure 1 ). 

 Figure 1 

 

 Click on Account Settings , and then click Manage Profiles (Figure 2 ). 

 Figure 2 

 

 In the Mail Setup window, click on Email Accounts... ( Figure 3 ) 

 Figure 3 

 

 In the Email Accounts window, click on New... ( Figure 4 ). 

 Figure 4 

 

 In the Auto Account Setup window, select Manual setup or additional server types   and click Next ( Figure 5 ). 

 Figure 5 

   

 

 On the Choose Your Account Type window, select Exchange ActiveSync and click Next ( Figure 6 ). 

 Figure 6 

 

 On the Server Settings window, fill out the all fields ensuring you set the Mail server field to mail.hosting.deeztek.com and click Next ( Figure 7 ): 

 Figure 7 

 

 If everything went well, you should see the following window indicating that Outlook connected successfully to our mail server. Click the Close button to continue ( Figure 8 ). 

 Figure 8 

 

 On the following window, click the Finish button ( Figure 9 ). 

 Figure 9

Configure Outlook for Hosted Mail using IMAP and CalDav Synchronizer
Outlook 2016 or higher from Office 365 on Windows 

 If you installed  Outlook 2016 ,  Outlook 2019  or  Outlook for Office 365  from Office 365 (i.e. downloaded and installed from Office 365), please be advised that those versions of Outlook have an issue with autodiscover. Because of this, you must first disable the  Simplified Account Creation wizard  in order to setup  your mailbox with our Hosted Mail. 

 Disable Simplified Account Creation wizard 

 You can  disable the Simplified Account Creation  wizard by following the instructions outlined at the link below: 

 https://support.microsoft.com/en-us/topic/how-to-disable-simplified-account-creation-in-outlook-2016-outlook-2019-and-outlook-for-office-365-662bf4f8-c357-dbc8-53b3-ff8f445e8247 

 Alternatively, you can download and import the  disable_simplified_account_creation_wizard.reg  to your computer. 

 Download and install the latest version of CalDav Synchronizer 

 Navigate to CalDav Synchronizer page at https://caldavsynchronizer.org/download-2/ and download the latest version of CalDav Synchronizer (As of the writing of this guide, the latest version was 4.0.0). 

 Extract the downloaded zip and then install CalDav synchronizer using the included setup.exe . 

 Configure Outlook 

 Start Outlook 

 If this is the first time starting Outlook , the  Auto Account Setup  window will automatically launch. 

 If this is NOT the fist time starting Outlook , click on  File  on the upper left-hand corner ( Figure 1 ). 

 Figure 1 

 

 Click on  Account Settings , and then click  Manage Profiles   (Figure 2 ). 

 Figure 2 

 

 In the Mail Setup window, click on  Email Accounts...  ( Figure 3 ) 

 Figure 3 

 

 In the  Email Accounts  window, click on  New...  ( Figure 4 ). 

 Figure 4 

 

 In the  Auto Account Setup  window, select  Manual setup or additional server types   and click  Next  ( Figure 5 ). 

 Figure 5 

 

 On the  Choose Your Account Type  window, select POP or IMAP and click  Next  ( Figure 6 ). 

 Figure 6 

 

 On the POP and IMAP Account Settings window, fill out the all fields ensuring you set the the Account Type drop-down to IMAP , the Incoming mail server and the Outgoing mail server (SMTP) fields to mail.hosting.deeztek.com and click the More Settings ... button ( Figure 7 ): 

 Figure 7 

 

 On the Internet Email Settings window, click on the Outgoing Server tab, place a check mark on My ougoing server (SMTP) requires authentication and ensure Use same settings as my incoming mail server ( Figure 8 ). 

 Figure 8 

 

 Next, click on the Advanced tab, and in the Incoming server (IMAP) field enter 993 , on the Use the following type of encrypted connection drop-down select SSL/TLS , on the Outgoing server (SMTP) field, enter 587 , on the Use the following type of encrypted connection drop-down select STARTTLS and then click the OK button ( Figure 9 ). 

 Figure 9 

 

 Back on the POP and IMAP Account Settings window, click the Next button ( Figure 10 ). 

 Figure 10 

 

 Outlook will test the incoming mail server and attempt to send a test email message. If everything goes well, you should see the following Test Account Settings window with checkmarks for each successful test. Click the Close button ( Figure 11 ). 

 Figure 11 

 

 On the following window, click the Finish button ( Figure 12 ). 

 Figure 12 

 

 Configure CalDav Synchronizer 

 From the Outlook main window, click on CalDav Synchronize r from the top menu ( Figure 13 ). 

 Figure 13 

 

 Next, click on Synchronization Profile s button ( Figure 14 ). 

 Figure 14 

 

 In the CalDav Options window, click the (Add multiple profies) button and in the Select Profile Type window, select Sogo and click OK ( Figure 15 ). 

 Figure 15 

 

 Back in the Options window under Server Settings section, place a checkbox on Use IMAP/POP3 account password ( 1 ) and then click the Get IMAP/POP3 account settings   button ( 2 ). It should automatically fill in the DAV URL , Username and Email address fields. Next, click on the Discover resources and assign to Outlook folders button ( 3 ) ( Figure 16 ). 

 Figure 16 

 

 In the Select Resource window, in the Calendars tab, click the button to the right of the Personal Calendar ( Figure 17 ). 

 Figure 17 

 

 In the Select Folder window, click the New... button ( Figure 18 ). 

 Figure 18 

 

 In the Create New Folder window, under the Name field enter Calendar , under the Folder contains drop-down select Calendar Items ensure you have selected the correct e-mail account under the Select where to place the folder section and click the OK button ( Figure 19 ). 

 Figure 19 

 

 Back in the Select Folder window, you should have a new folder named Calendar (This computer only) , select it and click the OK button ( Figure 20 ). 

 Figure 20 

 

 Back, in the Select Resource window, click the Address Books tab and click the button to the right of the Personal Address Book ( Figure 21 ). 

 Figure 21 

 

 In the Select Folder window, click the New... button ( Figure 22 ). 

 Figure 22 

 

 In the Create New Folder window, under the Name field enter Contacts , under the Folder contains drop-down select Contact Items ensure you have selected the correct e-mail account under the Select where to place the folder section and click the OK button ( Figure 23 ). 

 Figure 23 

 

 Back in the Select Folder window, you should have a new folder named Contacts (This computer only) , select it and click the OK button ( Figure 24 ). 

 Figure 24 

 

 Back, in the Select Resource window, click the OK  button ( Figure 25 ). 

 Figure 25 

 

 Back in the Options window, select Sogo (Personal Calendar) on the left-hand pane and ensure you place a check mark on Synchronize items immediately after change on the right-hand pane ( Figure 26 ). 

 Figure 26 

 

 Next, select Sogo (Personal Address Book) on the left-hand pane and ensure you place a check mark on Synchronize items immediately after change on the right-hand pane and click the OK button ( Figure 27 ). 

 Figure 27

Configure Thunderbird for Hosted Mail
This guide assumes you are configuring Thunderbird for the first time.  

 In the Set Up Your Existing Email Address window, enter your full name in the Your name field, your e-mail address in the Email address field and your password in the Password field, ensure Remember password is checked and click the Configure manually.. button ( Figure 1 ). 

 Figure 1 

 

 Under the INCOMING , in the Protocol drop-down, ensure IMAP is selected, in the Server field enter mail.hosting.deeztek.com , in the Port drop-down ensure 993 is selected, in the SSL drop-down ensure SSL/TLS is selected, in the Authentication drop-down ensure Normal password is selected.  

 Under the OUTGOING section, in the Port drop-down ensure 587 is selected, in the SSL drop-down ensure STARTTLS is selected, in the Authentication drop-down ensure Normal password is selected and click the Re-test button. ( Figure 2 ). 

 Figure 2 

 

 If you entered the correct settings above, Thunderbird will attempt to probe the mail server and upon success will output The following settings were found by probing the given server . Click the Done button ( Figure 2 ). 

 Figure 2 

 

 From the main Thunderbird window, right-click to the right of the Quick Filter icon and on the resultant menu, select Menu Bar ( Figure 3 ). 

 Figure 3 

 

 Thunderbird should now have a top menu bar ( Figure 4 ). 

 Figure 4 

 

 From the top menu bar, click on Tools --> Add-ons ( Figure 4 ). 

 Figure 4 

 

 In the Add-ons Manager , ensure Extensions is selected on the left-hand pane and in the Find more add-ons search field, enter tbsync and click the icon to perform the search ( Figure 5 ). 

 Figure 5 

 

 In the Search Results for "tbsync" window, click on the Add to Thunderbird button to the right of TbSync ( Figure 6 ). 

 Figure 6 

 

 In the Add TbSync? confirmation window on the top-right, click the Add button ( Figure 7 ). 

 Figure 7 

 

 Back the Search Results for "tbsync" window, scroll down the results and locate Provider for CalDAV & CardDAV and click on the Add to Thunderbird button to the right of Provider for CalDAV & CardDAV ( Figure 8 ). 

 Figure 8 

 

 In the Add Provider for CalDAV & CardDAV? confirmation window on the top-right, click the Add button ( Figure 9 ). 

 Figure 9 

 

 Next, click on Tools --> Synchronization Settings (TbSync) ( Figure 10 ). 

 Figure 10 

 

 In the TbSync account manager window, click on the Account actions --> Add new account --> CalDAV & CardDAV ( Figure 11 ). 

 Figure 11 

 

 In the Select a server profile window, select Automatic Configuration and click the Next button ( Figure 12 ). 

 Figure 12 

 

 In the Enter account information window, enter a friendly name in the Account name field, your e-mail address in the User name field, your password in the Password field and clickl the Next button ( Figure 13 ). 

 Figure 13 

 

 In the Confirm account creation window, click the Finish button (Figure 14). 

 Figure 14 

 

 Back in the TbSync account manager window, place a check mark on Enable and synchronize this account (1) , under Available resources , place a checkmark on GAL, Personal Address Book, Personal Calendar (2) , set the Periodic synchronization (in minutes) to 5 minutes (3) and click the Synchronize now (4) button ( Figure 15 ). 

 Figure 15 

 

 If everything goes well, you should get an OK under Status . Then you can close the TbSync account manager window ( Figure 16 ). 

 Figure 16 

 

   

  

Disable All Junk Filtering in Thunderbird
In Thunderbird, right-click on your account e-mail address and in the resultant menu, click on Settings ( Figure 1 ): 

 

 Figure 1 

 

 

 In Account Settings , uncheck the Enable adaptive junk mail control for this account ( Figure 2 ): 

 

 Figure 2

Configure iPhone for Hosted Mail
Navigate to the "Settings" application and select "Mail" as pictured: 

   

 

   

 From the "Mail" options select "Accounts" as pictured: 

   

 

   

 Select the "Add Account" option: 

   

 

   

 Select the "Microsoft Exchange" option: 

   

 

   

 Input your account email address and a friendly description (this can be anything like like to help you remember the purpose of this account), when finished select "Next": 

   

 

   

 Select the "Configure Manually" option when prompted: 

   

 

   

 Confirm your account email address and description then input your account password into the appropriate field. When finished select "Next." 

   

 

   

 If you receive the below warning please select "Continue." 

   

 

   

 Input the address as shown in the "Server" field and verify that other account details are correct as configured so far, if the "Password" field is blank you will need to input your password again. We finished select "Next": 

   

 

   

 Move the sliders to on or off for each item your would like to synchronize for this mail account. When finished select "Save" and your account setup is complete: 

   

 

  

Configure Samsung Android Phone for Hosted Mail
Navigate to Settings --> Accounts and backup ( Figure 1 ): 

 

 Figure 1 

 

 

 Select Manage accounts ( Figure 2 ): 

 

 Figure 2 

 

 

 Select Add account ( Figure 3 ): 

 

 Figure 3 

 

 

 Select Exchange ( Figure 4 ): 

 

 Figure 4 

 

 

 Enter your email address in the Email field (substitute the jsmoe@deeztek.net with your e-mail address, and then select Set up manually. ( Figure 5 ): 

 

 Figure 5 

 

 

 Enter your password in the Password field, enter mail.hosting.deeztek.com in the Server field, leave the Port field set to 443 , leave Security type set to SSL/TLS and select Next ( Figure 6 ): 

 

 Figure 6 

 

 

 If you typed everything correctly, you should get the Your Account is ready to go! message. Select Done ( Figure 7 ) 

 

 Figure 7 

 

   

  

Enable Automatic E-mail Check and Desktop Notifications
Login to your webmail and click the    icon on the top left ( Figure 1 ): 

 

 Figure 1 

 

 

 

   

 

 

 

 Under the General section, click on the Refresh View drop-down ( Figure 2 ). 

 

 Figure 2 

 

 

 On the resultant menu, select how often you would like the browser to automatically refresh and check for new e-mail ( Figure 3 ). 

 

 Figure 3 

 

 

 Place a checkmark on the Enable Desktop Notifications checkbox field ( Figure 4 ). 

 

 Figure 4 

 

 

 Click the save button on the upper-right of your screen to save your changes ( Figure 5 ). 

 

 Figure 5 

 

   

  

Deeztek Hosted Mail DNS entries
The following entries must be set in customer's domain DNS records in order for Hosted Mail to function correctly. The name domain_tld refers to the customer domain but instead of a . (dot) to separate the Top Level domain (TLD), substitute with a _ (underscore). For example, if domain is mycompany.com then the entry should be mycompany_com . 

 

 

 

 Name 

 Type 

 Priority 

 Weight 

 Port 

 TTL 

 Value 

 

 

 autodiscover 

 CNAME 

   

   

   

 60 

 mail.hosting.deeztek.com 

 

 

 autoconfig 

 CNAME 

   

   

   

 60 

 mail.hosting.deeztek.com 

 

 

 mail._domainkey 

 CNAME 

   

   

   

 60 

 dkim_ domain_tld .hosting.deeztek.com 

 

 

 @ 

 MX 

   

   

   

 60 

 smtp.deeztek.com 

 

 

 _imap._tcp 

 SRV 

 0 

 0 

 143 

 60 

 mail.hosting.deeztek.com 

 

 

 _imaps._tcp 

 SRV 

 0 

 0 

 993 

 60 

 mail.hosting.deeztek.com 

 

 

 _pop3._tcp 

 SRV 

 0 

 0 

 110 

 60 

 mail.hosting.deeztek.com 

 

 

 _pop3s._tcp 

 SRV 

 0 

 0 

 995 

 60 

 mail.hosting.deeztek.com 

 

 

 _submission._tcp 

 SRV 

 0 

 0 

 587 

 60 

 mail.hosting.deeztek.com 

 

 

 _smtps._tcp 

 SRV 

 0 

 0 

 465 

 60 

 mail.hosting.deeztek.com 

 

 

 _sieve._tcp 

 SRV 

 0 

 0 

 4190 

 60 

 mail.hosting.deeztek.com 

 

 

 _autodiscover._tcp 

 SRV 

 0 

 0 

 443 

 60 

 mail.hosting.deeztek.com 

 

 

 _carddavs._tcp 

 SRV 

 0 

 0 

 443 

 60 

 mail.hosting.deeztek.com 

 

 

 _caldavs._tcp 

 SRV 

 0 

 0 

 443 

 60 

 mail.hosting.deeztek.com 

 

 

 _carddavs._tcp 

 TXT 

   

   

   

 60 

 "path=/SOGo/dav/" 

 

 

 _caldavs._tcp 

 TXT 

   

   

   

 60 

 "path=/SOGo/dav/" 

 

 

 @ 

 TXT 

   

   

   

 60 

 "v=spf1 mx a a:smtp.deeztek.com ~all" 

 

 

 _dmarc 

 TXT 

   

   

   

 60 

 "v=DMARC1; p=quarantine; rua=mailto:dmarc- domain_tld @deeztek.com; ruf=mailto:postmaster@deeztek.com; fo=0; adkim=r; aspf=r; pct=100; rf=afrf; ri=86400"

Connect Google Calendar to Hosted Mail
Navigate to Google app passwords at https://myaccount.google.com/apppasswords . 

 In the App name field enter a name to identify the app (Ex: Deeztek Hosted Mail) and then click on the Create button (Figure 1). 

 

 Figure 1 

 

 

 On the Generated app password window, ensure you take note of the generated password (Figure 2). 

 

 Figure 2 

 

 

 Login to  your Hosted Mail mailbox at https://mail.hosting.deeztek.com/Sogo and and click on the Calendar icon on top-right (Figure 3). 

 

 Figure 3 

 

 

 Under Calendars, click on the + icon to the right of Web Calendars (Figure 4). 

 

 Figure 4 

 

 

 On the Subscribe to a web calendar window, enter the following address on the URL of the Calendar field:   https://www.google.com/calendar/dav/[GOOGLE-EMAIL]/events and set [GOOGLE-EMAIL] to your google e-mail address and click OK (Figure 5). 

 

 Figure 5 

 

 

  After a few seconds you will get a Please identity yourself to www.google.com window. In the Username field enter your Google e-mail address, in the Password field enter the password that was generated for you from above and click the OK button (Figure 6). 

 

 Figure 6 

 

 

 Next, you should see a new calendar called events under Web Calendars . Click on the 3 vertical dots to the right of the calendar and on the resultant window, click on Rename and then rename the calendar to something more descriptive (Ex: Google Calendar) (Figure 7). 

 

 Figure 7 

 

 

 Next, click on the refresh icon and if everything went well, your Google Calendar should populate with your events (Figure 8). 

 

 Figure 8

Nextcloud

Configure Outlook with Deeztek Nextcloud CalDAV Calendar and Deeztek Hosted Mail Account
Pre-requisites: You must have an existing Deeztek Mail account 

 Download and install the latest version of CalDav Synchronizer 

 

 Navigate to  CalDav Synchronizer  page at  https://caldavsynchronizer.org/download-2/  and download the latest version of CalDav Synchronizer (As of the writing of this guide, the latest version was 4.0.0). 

 Extract the downloaded zip and then install CalDav synchronizer using the included  setup.exe . 

 

 Login to Deeztek Nextcloud with your Deeztek Mail Credentials 

 

 Navigate to the Deeztek Nextcloud server at https://cloud.hosting.deeztek.com and click on the the Login with Deeztek Mail Account button ( Figure 1 ): 

 

 Figure 1 

 

 

 You will be taken to the Deeztek Mail Authorize application screen. Enter your Deeztek Mail username and password and click the Login button ( Figure 2 ): 

 

 Figure 2 

 

 

 On the following Authorize application screen, click the Authorize application button ( Figure 3 ): 

 

 Figure 3 

 

 

 Once you click the Authorize application button, you will be logged in to the Deeztek Nextcloud. On the top right menu, click on the round icon containing the initials of your name and then click on Settings ( Figure 4 ): 

 

 Figure 4 

 

 

 Next, click on Security on the left menu ( Figure 5 ): 

 

 Figure 5 

 

 

 Under the Devices & sessions section, enter a name of your choosing in the App name field (Example: shared-calendar) and click the Create new app password ( Figure 6 ) : 

 

 Figure 6 

 

 

 The system will generate a Username and Password below. Ensure you copy both the username and the password before clicking the Done button because you are going to need them in order to configure Outlook below ( Figure 7 ): 

 

 Figure 7 

 

 

 Next, click on the Calendar icon on the top menu bar ( Figure 8 ): 

 

 Figure 8 

 

 

 Locate the calendar you wish to connect to and click the on the 3 dots next to the calendar and on the resultant menu click on Copy private link , ensuring you save the link because you are going to need it to configure Outlook below ( Figure 9 ): 

 

 Figure 9 

 

 Configure CalDav Synchronizer 

 From the Outlook main window, click on  CalDav Synchronize r from the top menu ( Figure 10 ). 

 Figure 10 

 

 Next, click on  Synchronization   Profile s button ( Figure 11 ). 

 Figure 11 

 

 In the CalDav  Options window, click the icon (Add new profile) button and in the Select Profile Type window, select Nextcloud and click OK  ( Figure 12 ). 

 Figure 12 

 

 

 Back in the  Options window, enter a name in the Name section (Example: Nextcloud ) and then click on the button in the Outlook folder section ( Figure 13 ). 

 

 Figure 13 

 

 

 In the Select folder window, ensure you have selected the top-most folder of that contains your e-mail address and click the New... button ( Figure 14 ): 

 

 Figure 14 

 

 

 In the Create New Folder window, enter a name in the Name section (Example: Nextcloud-Calendar), in the Folder contains  drop-down ensure you select Calendar Items , in the Select where to place the folder section, ensure you have selected the top-most folder containing your e-mail address and click the OK button ( Figure 15 ): 

 

 Figure 15 

 

 

 Back in the Select Folder window, ensure the newly created Nextcloud-Calendar (or whatever name you chose to name your calendar) is selected and click the OK button ( Figure 16 ): 

 

 Figure 16 

 

 Back in the Options window, check the Synchronize items immediately after change checkbox, in the DAV URL field enter the Private Link you copied from Figure 9 above, in the Username field paste the username you generated from Figure 6 above, in the Password field paste the password you generated from Figure 6 above, in the Email address field enter your e-mail address and click the Test or Discover Settings ( Figure 17 ): 

 Figure 17 

 

 If you entered all information correctly, you should get a Connection test  successful  pop-up window. Click the OK button on the pop-window ( Figure 18 ): 

 Figure 18 

 

 

 Back in the Options window, click the OK button on the bottom right ( Figure 19 ): 

 

 Figure 19 

 

 

 Restart Outlook

Access Deeztek Nextcloud with Deeztek Mail Credentials
 Navigate to Deeztek Mail at https://mail.hosting.deeztek.com and login with your mailbox username and password ( Figure 1 ): 

 

 Figure 1 

 

 

 Once logged in, click the Deeztek Apps button on the upper-right corner and on the resultant menu, click on Nextcloud ( Figure 2 ). 

 

 Figure 2 

 

 

 On the Login to Deeztek Cloud screen, click on the Login with   Deeztek Mail Account  button ( Figure 3 ): 

 

 Figure 3 

 

 

 

 

 On the  Authorize application  screen, click the  Authorize application  button ( Figure 4 ): 

 

 Figure 4 

 

 

 You should now be logged in to Deeztek Cloud.

Nextcloud User Manual
Nextcloud User Manual can be found by following the link below: 

 https://docs.nextcloud.com/server/latest/user_manual/en/ 

 (Please note we don't maintain the Nextcloud User Manual and we are not responsible for any of the content in it) 

   

  

Trust S/MIME Signing Certificates in Outlook
By default Hermes SEG uses self-signed S/MIME certificates for encryption and signing. E-mail clients such as Outlook do not trust those self-signed certificates. In Outlook, emails signed with the self-signed certificates show an invalid digital signature error ( Figure 1 ). 

 Figure 1 

 

 In order to have Outlook trust the certificates, click on the yellow triangle to the right of the e-mail in question ( Figure 2 ). 

 Figure 2 

 

 In the resultant Digital Signature pop-up window, click on the Details button ( Figure 3 ). 

 Figure 3 

 

 In the resultant Message Security Properties pop-up window, click on the Signer e-mail address and then click on the Edit Trust button ( Figure 4 ). 

 Figure 4 

 

 In the View Certificate pop-up window, in the Trust tab, under the Edit Trust section, select Explicitly Trust this Certificate and click OK ( Figure 5 ). 

 Figure 5 

 

 Close and re-open the e-mail in question and the yellow triangle is now replaced with a red ribbon indicating that the Digital Signature is trusted ( Figure 6 ). 

 Figure 6