# E-mail # Change Hosted Mail Mailbox Password - Navigate to the Deeztek Mail UI at [https://mail.hosting.deeztek.com](https://mail.hosting.deeztek.com/SOGo/) - Enter your current mailbox username and password and click the **Login** button (**Figure 1**). **Figure 1** [![image.png](https://docs.deeztek.com/uploads/images/gallery/2023-07/scaled-1680-/image.png)](https://docs.deeztek.com/uploads/images/gallery/2023-07/image.png) - Under the General section, click on the **Change password** link (**Figure 2**). **Figure 2** [![image.png](https://docs.deeztek.com/uploads/images/gallery/2023-07/scaled-1680-/qsqimage.png)](https://docs.deeztek.com/uploads/images/gallery/2023-07/qsqimage.png) - In the **Change Password** window enter your NEW password in the first field, repeat the NEW password in the second field, enter your OLD password in the third field and click the **Change password** button. It's highly recommended to click on **Check against haveibeenpwned.com** after you entered your password in order to ensure the password you are attempting to use has not been compromised in previous data breaches. Alternatively instead of specifying your own password you can click on the **generate** link and have the system generate a password for you (**Figure 3**). **Figure 3** [![image.png](https://docs.deeztek.com/uploads/images/gallery/2023-07/scaled-1680-/Tpsimage.png)](https://docs.deeztek.com/uploads/images/gallery/2023-07/Tpsimage.png)
Guide has been updated for Outlook for Office 365/Outlook 2019
### Introduction This guide will help you with configuring Outlook to send encrypted e-mail using **S/MIME**. For the purposes of this guide, an **external user** is someone who has their email hosted **outside the domain and control of the Hermes Secure Email Gateway**. For example, an external user would have their email hosted with an email service like Gmail, yahoo etc. Typically, this external user has the need to send/receive encrypted email with an **internal user** i.e. someone who is **inside the domain and consequently the control of the Hermes Secure Email Gateway**. ### Assumptions This guide assumes you have already received an email with an attached **.pfx** file. A **.pfx** file is nothing more than a password protected certificate that you have to install into your Outlook email client. In order to install the certificate, you must have the password which should had been given to you separately. ### Instructions - Open the email with the subject **Your PFX Certificate File** with the attached **.pfx** file (**Figure 1**) **Figure 1** [![image-1620300232559.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620300232559.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620300232559.png) - Double-click on the attached **key.pfx** file. If you get an opening attachment warning, click the **Open** button (**Figure 2**) **Figure 2** [![image-1620300314384.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620300314384.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620300314384.png) - On the **Certificate Import Wizard** window, ensure **Current User** is selected and click the **Next** button (**Figure 3**) **Figure 3**If you installed **Outlook 2016**, **Outlook 2019** or **Outlook for Office 365** from Office 365 (i.e. downloaded and installed from Office 365), please be advised that those versions of Outlook have an issue with autodiscover. Because of this, you must first disable the **Simplified Account Creation wizard** in order to setup your mailbox with our Hosted Mail.
#### Disable Simplified Account Creation wizard You can [disable the Simplified Account Creation](https://support.microsoft.com/en-us/topic/how-to-disable-simplified-account-creation-in-outlook-2016-outlook-2019-and-outlook-for-office-365-662bf4f8-c357-dbc8-53b3-ff8f445e8247) wizard by following the instructions outlined at the link below: [https://support.microsoft.com/en-us/topic/how-to-disable-simplified-account-creation-in-outlook-2016-outlook-2019-and-outlook-for-office-365-662bf4f8-c357-dbc8-53b3-ff8f445e8247](https://support.microsoft.com/en-us/topic/how-to-disable-simplified-account-creation-in-outlook-2016-outlook-2019-and-outlook-for-office-365-662bf4f8-c357-dbc8-53b3-ff8f445e8247) Alternatively, you can download and import the [disable\_simplified\_account\_creation\_wizard.reg](https://docs.deeztek.com/attachments/8) to your computer. #### Configure Outlook Start Outlook **If this is the first time starting Outlook**, the **Auto Account Setup** window will automatically launch. **If this is NOT the fist time starting Outlook**, click on **File** on the upper left-hand corner (**Figure 1**). **Figure 1** [![image-1617536122873.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617536122873.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617536122873.png) Click on **Account Settings**, and then click **Manage Profiles** **(Figure 2**). **Figure 2** [![image-1617541060379.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617541060379.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617541060379.png) In the Mail Setup window, click on **Email Accounts...** (**Figure 3**) **Figure 3** [![image-1617541155179.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617541155179.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617541155179.png) In the **Email Accounts** window, click on **New...** (**Figure 4**). **Figure 4** [![image-1617536491140.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617536491140.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617536491140.png) In the **Auto Account Setup** window, select **Manual setup or additional server types** and click **Next** (**Figure 5**). **Figure 5** [![image-1617534986763.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617534986763.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617534986763.png) On the **Choose Your Account Type** window, select **Exchange ActiveSync** and click **Next** (**Figure 6**). **Figure 6** [![image-1617535065207.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617535065207.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617535065207.png) On the **Server Settings** window, fill out the all fields ensuring you set the **Mail server** field to **mail.hosting.deeztek.com** and click **Next** (**Figure 7**): **Figure 7** [![image-1617535505851.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617535505851.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617535505851.png) If everything went well, you should see the following window indicating that Outlook connected successfully to our mail server. Click the **Close** button to continue (**Figure 8**). **Figure 8** [![image-1617535723306.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617535723306.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617535723306.png) On the following window, click the Finish button (**Figure 9**). **Figure 9** [![image-1617535820240.png](https://docs.deeztek.com/uploads/images/gallery/2021-04/scaled-1680-/image-1617535820240.png)](https://docs.deeztek.com/uploads/images/gallery/2021-04/image-1617535820240.png) # Configure Outlook for Hosted Mail using IMAP and CalDav Synchronizer ### Outlook 2016 or higher from Office 365 on WindowsIf you installed **Outlook 2016**, **Outlook 2019** or **Outlook for Office 365** from Office 365 (i.e. downloaded and installed from Office 365), please be advised that those versions of Outlook have an issue with autodiscover. Because of this, you must first disable the **Simplified Account Creation wizard** in order to setup your mailbox with our Hosted Mail.
#### Disable Simplified Account Creation wizard You can [disable the Simplified Account Creation](https://support.microsoft.com/en-us/topic/how-to-disable-simplified-account-creation-in-outlook-2016-outlook-2019-and-outlook-for-office-365-662bf4f8-c357-dbc8-53b3-ff8f445e8247) wizard by following the instructions outlined at the link below: [https://support.microsoft.com/en-us/topic/how-to-disable-simplified-account-creation-in-outlook-2016-outlook-2019-and-outlook-for-office-365-662bf4f8-c357-dbc8-53b3-ff8f445e8247](https://support.microsoft.com/en-us/topic/how-to-disable-simplified-account-creation-in-outlook-2016-outlook-2019-and-outlook-for-office-365-662bf4f8-c357-dbc8-53b3-ff8f445e8247) Alternatively, you can download and import the [disable\_simplified\_account\_creation\_wizard.reg](https://docs.deeztek.com/attachments/8) to your computer. #### Download and install the latest version of CalDav Synchronizer Navigate to [CalDav Synchronizer](https://caldavsynchronizer.org) page at [https://caldavsynchronizer.org/download-2/ ](https://caldavsynchronizer.org/download-2/)and download the latest version of CalDav Synchronizer (As of the writing of this guide, the latest version was 4.0.0). Extract the downloaded zip and then install CalDav synchronizer using the included **setup.exe**. #### Configure Outlook Start Outlook **If this is the first time starting Outlook**, the **Auto Account Setup** window will automatically launch. **If this is NOT the fist time starting Outlook**, click on **File** on the upper left-hand corner (**Figure 1**). **Figure 1** [![image-1620577743134.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620577743134.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620577743134.png) Click on **Account Settings**, and then click **Manage Profiles** **(Figure 2**). **Figure 2** [![image-1620577763634.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620577763634.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620577763634.png) In the Mail Setup window, click on **Email Accounts...** (**Figure 3**) **Figure 3** [![image-1620577865772.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620577865772.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620577865772.png) In the **Email Accounts** window, click on **New...** (**Figure 4**). **Figure 4** [![image-1620577947339.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620577947339.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620577947339.png) In the **Auto Account Setup** window, select **Manual setup or additional server types** and click **Next** (**Figure 5**). **Figure 5** [![image-1620577981845.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620577981845.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620577981845.png) On the **Choose Your Account Type** window, select **POP or IMAP** and click **Next** (**Figure 6**). **Figure 6** [![image-1620578071320.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620578071320.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620578071320.png) On the **POP and IMAP Account Settings** window, fill out the all fields ensuring you set the the **Account Type** drop-down to **IMAP**, the **Incoming mail server** and the **Outgoing mail server (SMTP)** fields to **mail.hosting.deeztek.com** and click the **More Settings ...** button (**Figure 7**): **Figure 7** [![image-1620578389975.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620578389975.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620578389975.png) On the **Internet Email Settings** window, click on the **Outgoing Server** tab, place a check mark on **My ougoing server (SMTP) requires authentication** and ensure **Use same settings as my incoming mail server** (**Figure 8**). **Figure 8** [![image-1620578537634.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620578537634.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620578537634.png) Next, click on the **Advanced** tab, and in the **Incoming server (IMAP)** field enter **993**, on the **Use the following type of encrypted connection** drop-down select **SSL/TLS**, on the **Outgoing server (SMTP)** field, enter **587**, on the **Use the following type of encrypted connection** drop-down select **STARTTLS** and then click the **OK** button (**Figure 9**). **Figure 9** [![image-1620578827460.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620578827460.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620578827460.png) Back on the **POP and IMAP Account Settings** window, click the **Next** button (**Figure 10**). **Figure 10** [![image-1620579131831.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620579131831.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620579131831.png) Outlook will test the incoming mail server and attempt to send a test email message. If everything goes well, you should see the following **Test Account Settings** window with checkmarks for each successful test. Click the **Close** button (**Figure 11**). **Figure 11** [![image-1620579301683.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620579301683.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620579301683.png) On the following window, click the **Finish** button (**Figure 12**). **Figure 12** [![image-1620579441696.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620579441696.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620579441696.png) #### Configure CalDav Synchronizer From the Outlook main window, click on **CalDav Synchronize**r from the top menu (**Figure 13**). **Figure 13** [![image-1620580142446.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620580142446.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620580142446.png) Next, click on **Synchronization** **Profile**s button (**Figure 14**). **Figure 14** [![image-1620580252704.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620580252704.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620580252704.png) In the CalDav **Options** window, click the [![image-1620640470840.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620640470840.png) ](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620640470840.png)(Add multiple profies) button and in the **Select Profile Type** window, select **Sogo** and click **OK** (**Figure 15**). **Figure 15** [![image-1620640565549.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620640565549.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620640565549.png) Back in the **Options** window under **Server Settings** section, place a checkbox on **Use IMAP/POP3 account** **password** (**1**) and then click the **Get IMAP/POP3 account settings** button (**2**). It should automatically fill in the **DAV URL**, **Username** and **Email address** fields. Next, click on the **Discover resources and assign to Outlook folders** button (**3**) (**Figure 16**). **Figure 16** [![image-1620641640218.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620641640218.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620641640218.png) In the **Select Resource** window, in the **Calendars** tab, click the [![image-1620641737725.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620641737725.png) ](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620641737725.png)button to the right of the **Personal Calendar** (**Figure 17**). **Figure 17** [![image-1620641883378.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620641883378.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620641883378.png) In the **Select Folder** window, click the **New...** button (**Figure 18**). **Figure 18** [![image-1620642213244.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620642213244.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620642213244.png) In the **Create New Folder** window, under the **Name** field enter **Calendar**, under the **Folder contains** drop-down select **Calendar Items** ensure you have selected the correct e-mail account under the **Select where to place the folder** section and click the **OK** button (**Figure 19**). **Figure 19** [![image-1620642933039.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620642933039.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620642933039.png) Back in the **Select Folder** window, you should have a new folder named **Calendar (This computer only)**, select it and click the **OK** button (**Figure 20**). **Figure 20** [![image-1620643209005.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620643209005.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620643209005.png) Back, in the **Select Resource** window, click the **Address Books** tab and click the [![image-1620641737725.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620641737725.png) ](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620641737725.png)button to the right of the **Personal Address Book** (**Figure 21**). **Figure 21** [![image-1620643467704.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620643467704.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620643467704.png) In the **Select Folder** window, click the **New...** button (**Figure 22**). **Figure 22** [![image-1620642213244.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620642213244.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620642213244.png) In the **Create New Folder** window, under the **Name** field enter **Contacts**, under the **Folder contains** drop-down select **Contact Items** ensure you have selected the correct e-mail account under the **Select where to place the folder** section and click the **OK** button (**Figure 23**). **Figure 23** [![image-1620643694519.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620643694519.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620643694519.png) Back in the **Select Folder** window, you should have a new folder named **Contacts (This computer only)**, select it and click the **OK** button (**Figure 24**). **Figure 24** [![image-1620643920710.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620643920710.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620643920710.png) Back, in the **Select Resource** window, click the **OK** button (**Figure 25**). **Figure 25** [![image-1620644166275.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620644166275.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620644166275.png) Back in the **Options** window, select **Sogo (Personal Calendar)** on the left-hand pane and ensure you place a check mark on **Synchronize items immediately after change** on the right-hand pane (**Figure 26**). **Figure 26** [![image-1620644462100.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620644462100.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620644462100.png) Next, select **Sogo (Personal Address Book)** on the left-hand pane and ensure you place a check mark on **Synchronize items immediately after change** on the right-hand pane and click the OK button (**Figure 27**). Figure 27 [![image-1620644636616.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620644636616.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620644636616.png) # Configure Thunderbird for Hosted Mail This guide assumes you are configuring Thunderbird for the first time. In the **Set Up Your Existing Email Address** window, enter your full name in the **Your name** field, your e-mail address in the **Email address** field and your password in the **Password** field, ensure **Remember password** is checked and click the **Configure manually..** button (**Figure 1**). **Figure 1** [![image-1620671570860.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620671570860.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620671570860.png) Under the **INCOMING**, in the **Protocol** drop-down, ensure **IMAP** is selected, in the Server field enter **mail.hosting.deeztek.com**, in the **Port** drop-down ensure **993** is selected, in the **SSL** drop-down ensure **SSL/TLS** is selected, in the **Authentication** drop-down ensure **Normal password** is selected. Under the **OUTGOING** section, in the **Port** drop-down ensure **587** is selected, in the **SSL** drop-down ensure **STARTTLS** is selected, in the **Authentication** drop-down ensure **Normal password** is selected and click the **Re-test** button. (**Figure 2**). **Figure 2** [![image-1620672200768.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620672200768.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620672200768.png) If you entered the correct settings above, Thunderbird will attempt to probe the mail server and upon success will output **The following settings were found by probing the given server**. Click the **Done** button (**Figure 2**). **Figure 2** [![image-1620672420537.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620672420537.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620672420537.png) From the main Thunderbird window, **right-click** to the right of the **Quick Filter** icon and on the resultant menu, select **Menu Bar** (**Figure 3**). **Figure 3** [![image-1620678854836.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620678854836.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620678854836.png) Thunderbird should now have a top menu bar (**Figure 4**). **Figure 4** [![image-1620678986029.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620678986029.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620678986029.png) From the top menu bar, click on **Tools --> Add-ons** (**Figure 4**). **Figure 4** [![image-1620679275024.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620679275024.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620679275024.png) In the **Add-ons Manager**, ensure **Extensions** is selected on the left-hand pane and in the **Find more add-ons** search field, enter **tbsync** and click the[![image-1620679393013.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620679393013.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620679393013.png)icon to perform the search (**Figure 5**). **Figure 5** [![image-1620679458434.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620679458434.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620679458434.png) In the **Search Results for "tbsync"** window, click on the **Add to Thunderbird** button to the right of **TbSync** (**Figure 6**). **Figure 6** [![image-1620679574344.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620679574344.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620679574344.png) In the **Add TbSync?** confirmation window on the top-right, click the **Add** button (**Figure 7**). **Figure 7** [![image-1620679722048.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620679722048.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620679722048.png) Back the **Search Results for "tbsync"** window, scroll down the results and locate **Provider for CalDAV & CardDAV** and click on the **Add to Thunderbird** button to the right of **Provider for CalDAV & CardDAV** (**Figure 8**). **Figure 8** [![image-1620730855549.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620730855549.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620730855549.png) In the **Add Provider for CalDAV & CardDAV?** confirmation window on the top-right, click the **Add** button (**Figure 9**). **Figure 9** [![image-1620730986580.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620730986580.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620730986580.png) Next, click on **Tools --> Synchronization Settings (TbSync)** (**Figure 10**). **Figure 10** [![image-1620679863159.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620679863159.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620679863159.png) In the **TbSync account manager** window, click on the **Account actions --> Add new account --> CalDAV & CardDAV** (**Figure 11**). **Figure 11** [![image-1620680102481.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620680102481.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620680102481.png) In the **Select a server profile** window, select **Automatic Configuration** and click the **Next** button (**Figure 12**). **Figure 12** [![image-1620731236070.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620731236070.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620731236070.png) In the **Enter account information** window, enter a friendly name in the **Account name** field, your e-mail address in the **User name** field, your password in the **Password** field and clickl the **Next** button (**Figure 13**). **Figure 13** [![image-1620731453726.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620731453726.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620731453726.png) In the Confirm account creation window, click the Finish button (Figure 14). Figure 14 [![image-1620731657583.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620731657583.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620731657583.png) Back in the **TbSync account manager** window, place a check mark on **Enable and synchronize this account** **(1)**, under **Available resources**, place a checkmark on **GAL, Personal Address Book, Personal Calendar (2)**, set the **Periodic synchronization (in minutes)** to **5** minutes **(3)** and click the **Synchronize now** **(4)** button (**Figure 15**). **Figure 15** [![image-1620732291871.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620732291871.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620732291871.png) If everything goes well, you should get an **OK** under **Status**. Then you can close the **TbSync account manager** window (**Figure 16**). **Figure 16** [![image-1620732460986.png](https://docs.deeztek.com/uploads/images/gallery/2021-05/scaled-1680-/image-1620732460986.png)](https://docs.deeztek.com/uploads/images/gallery/2021-05/image-1620732460986.png) # Disable All Junk Filtering in Thunderbird - In Thunderbird, right-click on your account e-mail address and in the resultant menu, click on **Settings** (**Figure 1**): **Figure 1** [![image-1643655188068.png](https://docs.deeztek.com/uploads/images/gallery/2022-01/scaled-1680-/image-1643655188068.png)](https://docs.deeztek.com/uploads/images/gallery/2022-01/image-1643655188068.png) - In **Account Settings**, **uncheck** the **Enable adaptive junk mail control for this account** (**Figure 2**): **Figure 2** [![image-1643655333021.png](https://docs.deeztek.com/uploads/images/gallery/2022-01/scaled-1680-/image-1643655333021.png)](https://docs.deeztek.com/uploads/images/gallery/2022-01/image-1643655333021.png) # Configure iPhone for Hosted Mail #### **Navigate to the "Settings" application and select "Mail" as pictured:** [![1.png](https://docs.deeztek.com/uploads/images/gallery/2022-02/scaled-1680-/1.png)](https://docs.deeztek.com/uploads/images/gallery/2022-02/1.png) #### **From the "Mail" options select "Accounts" as pictured:** **[![2.png](https://docs.deeztek.com/uploads/images/gallery/2022-02/scaled-1680-/2.png)](https://docs.deeztek.com/uploads/images/gallery/2022-02/2.png)** #### **Select the "Add Account" option:** **[![3.png](https://docs.deeztek.com/uploads/images/gallery/2022-02/scaled-1680-/3.png)](https://docs.deeztek.com/uploads/images/gallery/2022-02/3.png)** #### **Select the "Microsoft Exchange" option:** **[![4.png](https://docs.deeztek.com/uploads/images/gallery/2022-02/scaled-1680-/4.png)](https://docs.deeztek.com/uploads/images/gallery/2022-02/4.png)** #### **Input your account email address and a friendly description (this can be anything like like to help you remember the purpose of this account), when finished select "Next":** **[![5.png](https://docs.deeztek.com/uploads/images/gallery/2022-02/scaled-1680-/5.png)](https://docs.deeztek.com/uploads/images/gallery/2022-02/5.png)** #### **Select the "Configure Manually" option when prompted:** **[![6.png](https://docs.deeztek.com/uploads/images/gallery/2022-02/scaled-1680-/6.png)](https://docs.deeztek.com/uploads/images/gallery/2022-02/6.png)** #### **Confirm your account email address and description then input your account password into the appropriate field. When finished select "Next."** **[![7.png](https://docs.deeztek.com/uploads/images/gallery/2022-02/scaled-1680-/7.png)](https://docs.deeztek.com/uploads/images/gallery/2022-02/7.png)** #### **If you receive the below warning please select "Continue."** **[![8.png](https://docs.deeztek.com/uploads/images/gallery/2022-02/scaled-1680-/8.png)](https://docs.deeztek.com/uploads/images/gallery/2022-02/8.png)** #### **Input the address as shown in the "Server" field and verify that other account details are correct as configured so far, if the "Password" field is blank you will need to input your password again. We finished select "Next":** **[![9.png](https://docs.deeztek.com/uploads/images/gallery/2022-02/scaled-1680-/9.png)](https://docs.deeztek.com/uploads/images/gallery/2022-02/9.png)** #### **Move the sliders to on or off for each item your would like to synchronize for this mail account. When finished select "Save" and your account setup is complete:** **[![10.png](https://docs.deeztek.com/uploads/images/gallery/2022-02/scaled-1680-/10.png)](https://docs.deeztek.com/uploads/images/gallery/2022-02/10.png)** # Configure Samsung Android Phone for Hosted Mail - Navigate to **Settings --> Accounts and backup** (**Figure 1**): **Figure 1** [![image-1644525970571.png](https://docs.deeztek.com/uploads/images/gallery/2022-02/scaled-1680-/image-1644525970571.png)](https://docs.deeztek.com/uploads/images/gallery/2022-02/image-1644525970571.png) - Select **Manage accounts** (**Figure 2**): **Figure 2** [![image-1644526177232.png](https://docs.deeztek.com/uploads/images/gallery/2022-02/scaled-1680-/image-1644526177232.png)](https://docs.deeztek.com/uploads/images/gallery/2022-02/image-1644526177232.png) - Select **Add account** (**Figure 3**): **Figure 3** [![image-1644526542166.png](https://docs.deeztek.com/uploads/images/gallery/2022-02/scaled-1680-/image-1644526542166.png)](https://docs.deeztek.com/uploads/images/gallery/2022-02/image-1644526542166.png) - Select **Exchange** (**Figure 4**): **Figure 4** [![image-1644526818952.png](https://docs.deeztek.com/uploads/images/gallery/2022-02/scaled-1680-/image-1644526818952.png)](https://docs.deeztek.com/uploads/images/gallery/2022-02/image-1644526818952.png) - Enter your email address in the **Email** field (substitute the**Name** | **Type** | **Priority** | **Weight** | **Port** | **TTL** | **Value** |
autodiscover | CNAME | 60 | mail.hosting.deeztek.com | |||
autoconfig | CNAME | 60 | mail.hosting.deeztek.com | |||
mail.\_domainkey | CNAME | 60 | dkim\_**domain\_tld**.hosting.deeztek.com | |||
@ | MX | 60 | smtp.deeztek.com | |||
\_imap.\_tcp | SRV | 0 | 0 | 143 | 60 | mail.hosting.deeztek.com |
\_imaps.\_tcp | SRV | 0 | 0 | 993 | 60 | mail.hosting.deeztek.com |
\_pop3.\_tcp | SRV | 0 | 0 | 110 | 60 | mail.hosting.deeztek.com |
\_pop3s.\_tcp | SRV | 0 | 0 | 995 | 60 | mail.hosting.deeztek.com |
\_submission.\_tcp | SRV | 0 | 0 | 587 | 60 | mail.hosting.deeztek.com |
\_smtps.\_tcp | SRV | 0 | 0 | 465 | 60 | mail.hosting.deeztek.com |
\_sieve.\_tcp | SRV | 0 | 0 | 4190 | 60 | mail.hosting.deeztek.com |
\_autodiscover.\_tcp | SRV | 0 | 0 | 443 | 60 | mail.hosting.deeztek.com |
\_carddavs.\_tcp | SRV | 0 | 0 | 443 | 60 | mail.hosting.deeztek.com |
\_caldavs.\_tcp | SRV | 0 | 0 | 443 | 60 | mail.hosting.deeztek.com |
\_carddavs.\_tcp | TXT | 60 | "path=/SOGo/dav/" | |||
\_caldavs.\_tcp | TXT | 60 | "path=/SOGo/dav/" | |||
@ | TXT | 60 | "v=spf1 mx a a:smtp.deeztek.com ~all" | |||
\_dmarc | TXT | 60 | "v=DMARC1; p=quarantine; rua=mailto:dmarc-**domain\_tld**@deeztek.com; ruf=mailto:postmaster@deeztek.com; fo=0; adkim=r; aspf=r; pct=100; rf=afrf; ri=86400" |