Accessing the User Console

The User Console can ONLY be accessed by clicking on any of the links or buttons on the daily Hermes Secure Email Gateway Daily Quarantine Report or the scheduled Hermes Secure Email Gateway Scheduled Quarantine Report.

Hermes Secure Email Gateway Daily Quarantine Report

The Hermes Secure Email Gateway Daily Quarantine Report is a report that Hermes SEG generates on a daily basis and delivers to each user's mailbox. The report MAY contain any emails from the previous day that the system has quarantined and did NOT deliver to the user's mailbox. By default ALL users receive this report on a daily basis regardless if the report contains quarantined emails.

Hermes Secure Email Gateway Scheduled Quarantine Report

The Hermes Secure Email Gateway Scheduled Quarantine Report is a report that Hermes SEG generates on 2, 4 or 8 hour intervals (depending on configuration) and delivers to a user's mailbox providing that the user was configured to receive this report. The report MAY contain any emails from the same day that the system has quarantined and did NOT deliver to the user's mailbox. By default this report is NOT send to any users unless those users have been specifically configured to receive this report.

Each report contains the following links:

Figure 1

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Additionally, if quarantined messages exist, the following buttons will be next to each quarantined message:

Figure 2

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Revision #2
Created 3 January 2021 15:57:07 by Dino Edwards
Updated 25 February 2022 13:15:24 by Dino Edwards