Virtual Recipients

If you have an Internal Recipient joe@domain.tld  but you also want the email address  joe.smoe@domain.tld  to deliver email to  joe@domain.tld , you would set up a virtual address of joe.smoe@domain.tld to deliver to joe@domain.tld. Please note, Virtual Recipients are not only limited to Internal Recipients. You can also create a Virtual Recipient to deliver email to an outside email address not handled by Hermes SEG. In the above example, we can easily setup joe.smoe@domain.tld to deliver to someone@gmail.com. 

 Any email destined for a virtual recipient are NOT checked by the spam filter. 

 Create Virtual Recipient(s) 

 

 Click on the Create Recipient(s) button ( Figure 1 ). 

 

 Figure 1 

 

 

 On the  Add Virtual Recipient(s)  page, under the Local-Part(s) field, enter as many local-part(s) as required each in its own line (part before the @symbol of an e-mail address). You can also leave the Local-Part(s) field empty if you wish to forward an entire domain. 

 Under the @ Domain drop-down field, select the domain you wish to use. 

 Under the  Delivers to field, start typing the e-mail address of an existing Internal Recipient and the system will show a drop-down listing of Internal Recipients matching the e-mail address you are typing or enter an external email address. 

 Click the  Submit  button ( Figure 2 ). 

 

 Figure 2 

 

   

 Edit Virtual Recipient 

 

 On the Virtual Recipients page, locate the virtual recipient you wish to edit by typing any part of the e-mail address in the Search: field and then click the button next to the virtual recipient ( Figure 3 ).   

 

 Figure 3 

 

 On the Edit Virtual Recipient page, make the necessary changes and click the Submit button ( Figure 4 ). 

 Figure 4 

 

 Delete Virtual Recipient(s) 

 

 On the Virtual Recipients page, locate the virtual recipient(s) you wish to delete by typing any part of the e-mail address(es) in the Search: field, place a checkmark on the checkbox next to the virtual recipient and then click the Delete button on top of the page ( Figure 5 ).   

 

 Figure 5 

 

 On the Delete Recipient(s) confirmation page, click the Yes button to delete the recipient or No to cancel ( Figure 6 ) 

 Figure 6